CSR Committee

Our people and values underpin everything we do. Our updated values are the standards which we have set for ourselves, the organisation as a whole and our stakeholders.

'As a major global employer, we believe our 558,000 employees make a difference by helping millions of people to live and work in safe and secure environments. With such a wide geographic footprint, scale and diverse workforce, our first priority is of course the safety of all our employees and those in our care. This is particularly true in light of the devastating impact of the Covid-19 pandemic on communities around the world. In 2019, sadly 20 of our colleagues lost their lives. We remain firmly committed to achieving our goal of zero harm through our continued drive to improve health and safety.

We sometimes operate in difficult and demanding places where the political, social and human rights environment is challenging and we need to ensure our values which illustrate our corporate culture are well understood and lived with across the entire Group. Monitoring our progress and areas to improve on values through our global employee engagement survey, which received c.450,000 responses, is a relentless focus to ensure the integrity of our organisation, the safety and well being of our people and those in our care.'

Elisabeth Fleuriot, CSR Committee Chair 

roles and responsibilities

The Group takes a holistic approach to corporate and social responsibility and is mindful of its societal impact.

The CSR Committee was established in 2011 to review and monitor the Group’s CSR approach, which includes developing policies on various CSR-related matters for consideration by the board and to review and monitor how the Group performs against relevant policies. It oversees reporting on CSR matters and progress made during the year. The committee’s responsibility is to ensure that the Group’s approach is promoted and embedded in its culture and values throughout the organisation.

During 2019, the committee reviewed and updated its terms of reference to align with the new Code and provide greater focus on promoting a culture of integrity and openness, which values diversity and responsiveness to stakeholders’ views. The committee’s remit now also includes monitoring cultural and ethical trends identified through engagement channels, in particular the whistleblowing arrangements.