Doctor On Demand

Telehealth is an affordable, safe and convenient way to obtain medical services without leaving the house

March 20, 2020

In a time when we are all being asked to stay at home as much as possible, telemedicine benefits can be an affordable, safe and convenient way to obtain medical services without leaving the house.

Doctor on Demand video consultation services provides 24/7 access to U.S. Board Certified doctors and pediatricians by phone or online video, 365 days a year. Available to all employees and dependents, it provides access to doctors via live video visits. Employees can connect instantly from their smartphone, tablet, or computer or schedule an appointment. Just like an in-person visit, the doctor takes your medical history and symptoms, performs an exam and may recommend treatment - including prescriptions and lab work for a wide variety of the most common health conditions.

If you are enrolled in a G4S Blue Cross medical plan, Doctor on Demand is available free to you and any dependent you have covered under your plan, with no copayment.

For those not enrolled in a G4S Blue Cross plan, Doctor on Demand services are available on a cost-per-consultation basis, starting at $75 for a general medical consultation.

Doctor on Demand doctors can treat a wide variety of the most common health conditions including:

  • Colds & Allergies
  • Urinary Tract Infections
  • Heartburn & Indigestion
  • Eczema & Acne
  • Migraines
  • Anxiety & Depression
  • Prescription Refills*
  • Pink Eye & More

Doctor on Demand does not replace your primary care physician. It simply gives you another option when you can't get to your primary care physician, your primary care physician is not available or your medical issue does not require an in-person visit.

Details are available by visiting You can also download the app from Google Play or the App Store, and add G4S as your employer in the app after following the prompts. You may also text ENROLL to 68398.

You can also call Doctor on Demand directly 24/7 at 800-997-6196 if you have any questions or need help.

Additional details about the benefits can be found on the G4S Benefits Service Center website at under Health and Insurance >> Health Plans.

*Doctor On Demand physicians do not prescribe Controlled Substances, and may elect not to treat or prescribe other medications based on what is clinically appropriate.