Coronavirus Update

Information and actions for G4S Secure Solutions (USA) employees regarding COVID-19

April 30, 2020


I am deeply saddened to report that in the last week we lost three additional team members to COVID-19. Please join me in thanking them for their service and wishing their families peace during this difficult time. 

The Virginia team is mourning the loss of Earl Jackson, a 63-year-old Global Security Operations Center Dispatcher in Richmond, Virginia, assigned to our Altria customer. He was employed with G4S for 20 years. Earl will be remembered by his colleagues for his positive attitude, kindness, hard work and dedication to his job. He is survived by six children and eight grandchildren. 

Richard Rashad was an officer for Fifth Third Bank in Detroit. He was 72 and had worked with G4S for four years. He leaves behind a wife, Ayana, two daughters, a son and nine grandchildren. Richard was a star athlete as a child and carried his love of sports and children with him through life, coaching basketball and football until late last year. He loved dancing and singing to The Temptations. He will be remembered as a kind, gentle man and a dedicated and dependable officer. The Rashad family has created a GoFundMe to support the family as they prepare to deal with this loss. If you would like to support the family, please do so through the GoFundMe page link:

The team in New York lost Jean Boisrond who worked for G4S for more than six years at the GE customer site in Westchester, New York, and was 73 years old. He was originally from Haiti and eventually became a U.S. citizen. He is survived by his daughter and will be missed dearly by his teammates.

During these difficult times, I encourage you to use the resources available for your health and well-being. Please remember, resources such as the G4S Employee Assistance Program (EAP) is available to all G4S employees. Aetna frequently posts updates and provides videos, including counseling for anxiety. Please use this resource to support you and your family:

Phone: 866.486.4334
Username: G4S
Password: eap4u

G4S Heroes
Across the country, G4S employees are stepping up in the face of COVID-19. The number of G4S heroes across the region continues to impress me. 
Most recently, the Rev. Jason Jordan, the Director of Pastoral Care at the Floyd Medical Center in Rome, Georgia, has called out G4S’ Keith Ballard, director of security, (pictured on right) for leading our security team in creating a safe and secure environment at the facility. “I feel much safer and see that his leadership has impacted the efficiency of our staff through the security team’s quick responsiveness to needs and their proactive nature to go the extra mile in monitoring and securing our environment,” Jordan said.  

Reopening Considerations
As communities begin to reopen, G4S will have a phased approach to reopening offices that have been closed or operating with minimal or rotating staff. We will follow local government and medical expert guidelines to ensure locations are optimally prepared to provide a safe working environment. Our management team is considering the best way to move forward in how we work in the future as the pandemic moves into new phases. We will provide information as it is available and as decisions are made to ensure our teams throughout the country are prepared. 

Educational Resources for Parents
Forty-three states, four U.S. territories and the District of Columbia have ordered or recommended school building closures for the rest of the academic year, affecting approximately 45 million public school students. With schools continuing to remain closed for the foreseeable future, below is a list of additional educational and entertaining resources that may be helpful to parents of school-age children.
Virtual Field Trips and Museums
  • National Museum of the U.S. Air Force: Take a virtual tour of Wright-Patterson Air Force Base in Ohio and take tours of the history of flight, Airforce One and a variety of military aircraft. 
  • Natural Museum of Natural History: Take self-guided, room-by-room tours of early human history, dinosaurs, various animal habitats, ocean creatures, gems and minerals. 
  • The Louvre: Visit the museum's exhibition rooms and galleries to view everything housed in the museum, from ancient Egyptian mummies to classic paintings and sculptures. 

Exercise Programs

Thank you for all your effort and for working with our customers during this challenging time. Our continued support to customers will be critically important as many enter reopening phases in the coming weeks and months. G4S will play a key role in assisting with that process in providing comprehensive solutions aimed at stopping the spread of COVID-19 and keeping the public safe. As we enter this new phase, the safety of our customers, our teammates and ourselves should remain a top priority. Please continue to be vigilant and work toward the common goal of flattening the curve. We can’t let down our guard. Please stay safe and continue to wash your hands as often as possible, maintain a safe social distance from others while on-duty and off, avoid those who may have any symptoms of COVID-19 and isolate yourself if you are sick.


Drew Levine
G4S Secure Solutions (USA)