G4S Response and Recovery
Message from President Drew Levine
October 2nd, 2017 Update
We are working to quickly make contact with all of our employees based in Puerto Rico. If you are a Puerto Rico employee who HAS NOT checked in with your local office since Maria made landfall, please contact us. Details are below. If you are a G4S employee who would like to donate goods or funds to those affected, please read below.
Do you need help? Employees who have been displaced by recent disasters are encouraged to call G4S Human Resources team for assistance.
Puerto Rico employees affected by Hurricane Maria can contact G4S via one of the following methods:
- Submit form: https://goo.gl/forms/UhC3TsroHptBZ3d82
- Email: notifyG4S@usa.g4s.com
- Call 866-714-1954 between 8am - 5pm ET
Texas employees affected by Harvey, please call your local office: http://www.g4s.us/en/Contact-Us/Local-Offices#TX
Florida employees affected by Hurricane Irma, please call your local office: http://www.g4s.us/en/Contact-Us/Local-Offices#FL
How you can help
G4S employees from across the country came together and rallied around their fellow employees when Hurricane Harvey ravaged the Texas Coast. With your donations of money and goods, our local team in the Houston area was able to help longstanding employees get back on their feet.
Now 715 G4S employees in Puerto Rico are dealing with the aftermath of Maria. Our Emergency Response team are working to quickly make contact and render assistance. The money and goods donated here will go directly to G4S employees in need based in Puerto Rico and Florida. Thank you for your support and please keep our affected employees and their families in your prayers.
If you are able to help, there are 4 ways to donate:
- G4S Employees' Irma and Maria GoFundMe fundraiser https://www.gofundme.com/g4s-florida-employees-irma-fund
- G4S Response Amazon Wish List https://smile.amazon.com/hz/wishlist/ls/22BXHYEKNBIC7?type=wishlist&filter=unpurchased&sort=priority
The Miami office address (our staging site) should pre-populate when you process your order. If it doesn't appear as an option, please use this address for all Amazon items.
G4S Secure Solutions (USA)
Attn: GM Darren McDonough
5820 Blue Lagoon Drive, Suite 300
Miami, FL 33126-2016
Phone: (305) 266-2004
- Drop off needed items at your local G4S office. Your local HR team will be sending the donated supplies directly to PR
- You can also send supplies directly to G4S Puerto Rico via U.S. Post Office
Supplies can be sent to:
G4S Puerto Rico
Attn: Melba Cintron (HR Mgr)
Carr. #1, km 33.3
Bo Bairoa, Caguas Puerto Rico 00725
Office number: 1-787-641-3300
IMPORTANT! We are asking that each region focus on donating specific items listed below:
- Southeast Region - Hand sanitizer, paper products, paper towels, toilet paper, feminine products
- Southern Region - Batteries, miniature flash lights, paper products, toilet paper, feminine products
- Mid-Atlantic Region - Over-the-counter medications, toiletries, non-perishable food (no glass containers)
- Northeast Region - non-perishable Food items (no glass containers)
- Midwest Region - Toiletries, hand sanitizer, men's, women's, children's socks, underwear, t-shirts
- Western Region - Baby and child products (including diapers, pre-mixed formula, baby wipes), men's women's and children's socks, underwear, and t-shirts
- California Pacific Region - Over-the-counter medications, toiletries
- Florida Region - Baby and child products (including diapers, pre-mixed formula, baby wipes), all toiletries
- Shipping restrictions and guidance can be found here: https://www.usps.com/ship/shipping-restrictions.htm
Finding Loved Ones
How To Find Or Reunite With Loved Ones
Disaster Recovery Center Locator
Puerto Rico Emergency Management Agency
(787) 725-4244 FAX
Assistance by Federal Agency lookup
The Disaster Assistance Improvement Program’s (DAIP) mission is to provide disaster survivors with information, support, services, and a means to access and apply for disaster assistance through joint data-sharing efforts between federal, tribal, state, local, and private sector partners.
Disaster assistance information checklist
Texas Health and Human Services (HHS) Hurricane Harvey Disaster Assistance
FEMA disaster declaraions and locations affected
USA.gov info for Harvey, Irma and Maria
USA.gov can help you locate information on federal agencies, programs, benefits, services, and more.
Call toll-free at 1-844-USA-GOV1 (1-844-872-4681).
Red Cross: Disaster Relief & Recovery Services
Housing and Shelter
Mortgage Assistance from HUD's Federal Housing Administration (FHA) Office of Housing Counseling Assistance from Ginnie Mae
HUD Disaster Recovery Tool Kit
HUD User Clearinghouse: 1-800-245-2691, option 1.
Food Assistance for Disaster Relief
The Food and Nutrition Service (FNS) coordinates with State, local and voluntary organizations to:
- Provide food for shelters and other mass feeding sites.
- Distribute food packages directly to households in need in limited situations.
- Issue Disaster Supplemental Nutrition Assistance Program (D-SNAP) benefits.
Food for Florida
Texas Disaster Nutrition Assistance
Food and Nutrition Service (FNS) Regional Offices
Financial Assistance | Loss of Income
The U.S. Department of Labor - Recovery Assistance for Hurricanes Harvey, Irma and Maria
Disaster Unemployment Assistance (DUA) Fact Sheet
Reimbursements for generators and chainsaws to help with safety and clean-up
Disaster Legal Services (DLS)
G4S Employee Assistance Program (EAP)
Surviving a disaster is about more than just getting through it. You have to deal with the mental footprint it leaves. The articles from our EAP can help you learn more about the emotional impact a disaster can have. We’ve offered you tips to cope and help support others through these tough times. The program provides resources for coping with disaster and helping children cope. Even when tragedies are far away and don't affect us personally, they can be upsetting. If you find yourself needing extra support during this time, please consider contacting your EAP. Your EAP is cost free, confidential and available 24 hours a day, 365 days a year.
Common reactions to disaster
Helping children cope with a disaster
Facing the unknown after a disaster
Stages of recovery from trauma and loss
After a Disaster Guidebook
Emotional Recovery After a Crisis Guidebook
To reach out for free 24/7 counseling or support, contact the Red Cross Disaster Distress Helpline at 1-800-985-5990 or text “TalkWithUs’ to 66746.
Helping Families Deal with the Stress of Relocation After a Disaster
National Center for Post-Traumatic Stress Disorder.
Administration on Aging - Resources for elders and family
National Mental Health Association
Centers for Disease Control and Prevention – Mental Health Information
National Institutes on Aging
American Association of Retired Persons
All health benefits associated with Medicare
The FDIC works cooperatively with state, territory, and federal banking agencies as well as other organizations to determine the status of the financial institutions located in areas affected by natural disasters. This information will be updated as it becomes available to the FDIC and other state and federal regulators.
- Harvey response: https://www.fdic.gov/news/disaster/harvey.html
- Irma response: https://www.fdic.gov/news/disaster/irma.html
- Maria response: https://www.fdic.gov/news/disaster/maria.html
FEMA Advises Disaster Applicants to Beware of Rumors, Misinformation, and Fraud
Natural disasters often bring out the best in human compassion and spirit, they can also lead to unscrupulous individuals and organizations taking advantage of those in need of and/or providing government services.
- Office of Inspector General (OIG) Hotline - Report Corruption, Fraud, Waste, Abuse, Mismanagement or Misconduct Call: 1-800-323-8603 toll free
- Disaster Fraud Hotline is 1-866-720-5721 and is staffed by a live operator 24 hours a day, seven days a week.
- Fax the DHS Office of the Inspector General (OIC) Hotline at 202-254-4297.
- The FEMA Waste, Fraud and Abuse Hotline at 1-800-323-8603 or TTY 1-844-889-4357.
- Email FEMA’s Office of the Chief Security Officer (OCSO) Tipline at FEMA-OCSO-Tipline@fema.dhs.gov.
- National Center for Disaster Fraud 866-720-5721 firstname.lastname@example.org
- In Florida, report suspicious/criminal activity to 1-855-352-7233.
- In Puerto Rico, report suspicious/criminal activity to the Puerto Rico Police by calling 787-343-2020, or by calling your local FBI office at 787-754-6000.